Malaysia Airlines (MAS) offered an initial financial assistance of USD5,000 (RM16,000) to the families of each passenger.
MAS in a statement Monday said such fund was offered as a goodwill to ease the burden of the immediate families of passengers.
"Funds have already been made available for this purpose. Citibank has supported MAS with the logistical arrangements for the fund transfer. This financial assistance will not be offset against the final compensation nor affect the families' legal rights to claim," the statement further said.
The statement added, MAS' primary focus was to care for the family members affected by the MH17 tragedy.
The airline would be supporting the families during these trying times and would provide them hotel accommodation, meals and transport assistance, it said.
The airline would be supporting the families during these trying times and provide them hotel accommodation, meals and transport assistance, it said.
"At the same time, the airline has assigned caregivers (who are trained by MAS) for each family member to provide emotional support and basic needs. To date, 79 caregivers and other support staff are in Amsterdam, whilst 43 are based in Kuala Lumpur," the statement further said.
MAS said it was grateful to be working alongside KLM who have been assisting in supporting the family members from the outset, it added.
The statement further said, MAS would be organising a multi-faith prayer session for both staff and the public at large.
"Further details will be advised at a later date," the statement added and at the same time requested the cooperation of the media to respect the privacy of the grieving families.
"MAS' top priority remains to provide care and assistance to the families of the passengers and crew and any information with regard to their personal circumstances will not be made public," it further said.
MAS in a statement Monday said such fund was offered as a goodwill to ease the burden of the immediate families of passengers.
"Funds have already been made available for this purpose. Citibank has supported MAS with the logistical arrangements for the fund transfer. This financial assistance will not be offset against the final compensation nor affect the families' legal rights to claim," the statement further said.
The statement added, MAS' primary focus was to care for the family members affected by the MH17 tragedy.
The airline would be supporting the families during these trying times and would provide them hotel accommodation, meals and transport assistance, it said.
The airline would be supporting the families during these trying times and provide them hotel accommodation, meals and transport assistance, it said.
"At the same time, the airline has assigned caregivers (who are trained by MAS) for each family member to provide emotional support and basic needs. To date, 79 caregivers and other support staff are in Amsterdam, whilst 43 are based in Kuala Lumpur," the statement further said.
MAS said it was grateful to be working alongside KLM who have been assisting in supporting the family members from the outset, it added.
The statement further said, MAS would be organising a multi-faith prayer session for both staff and the public at large.
"Further details will be advised at a later date," the statement added and at the same time requested the cooperation of the media to respect the privacy of the grieving families.
"MAS' top priority remains to provide care and assistance to the families of the passengers and crew and any information with regard to their personal circumstances will not be made public," it further said.
